“There was a damp smell in the cottage entrance.”
We have used your company for years and this was the first time the cottage wasn’t ready we arrived- twin beds were not zipped together. No loo roll, no bin bags, no lightbulbs in 2nd bedroom. The light at the exterior f cottage entrance was out for the whole week.
Great kitchen, great parking and fantastic location on a positive note.
I am sorry to hear the cottage was not up to my standard when you arrived. If you had contacted the office we would have come up straight away and got all the things sorted for you. I hope you enjoyed the fizz and chocolates and we see you again at Glororum in the future
Property Owner