Riverview (alnmouth)

3.7★

10 Guests
5 Bedrooms
4 Bathrooms
Pets Yes
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Features

Hot tub
Off road parking
Cot available
Highchair available
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

13 Customer Review(s)

Maria
October 2024

“Having seen quite a few negative reviews I was really worried: this was a family get together for my son's wedding so really wanted it to be right.”

So relieved when everything was in order and it was perfect for our family. A couple of things for the owner to be aware off: the rechargeable blind in the lounge area needed charging and could not be used whilst we were there. For future occupants take spare toilet roll as only one supplied in each Bathroom! Also no cupboard space for any food that you take and we were lucky that we had taken a large cardboard box which we used for the duration. Other than these points it was great and ...

So relieved when everything was in order and it was perfect for our family. A couple of things for the owner to be aware off: the rechargeable blind in the lounge area needed charging and could not be used whilst we were there. For future occupants take spare toilet roll as only one supplied in each Bathroom! Also no cupboard space for any food that you take and we were lucky that we had taken a large cardboard box which we used for the duration. Other than these points it was great and perfect for our family reunion.

- Maria, October 2024
Ann August 2024

“We enjoyed our week at Riverview.”

The house was spotlessly clean and in a good position near the river and estuary. We had an issue when we arrived when as soon as we unlocked the door the burglar alarm went off and we didn’t have a code to stop it. Eventually we managed to contact the agent who arranged for it to be switched off remotely. Our main grumble was the lack of space to store our provisions for the week for ten of us. There was almost no spare cupboard space, even with the small kitchen downstairs, and limited work surfaces for food preparation. It is difficult to see how this could be rectified however, given the modern layout of the kitchen area. Over all we had an enjoyable week in Alnmouth and hope to be back.

- Ann, August 2024
Sheila July 2024

“Overall we thoroughly enjoyed our break.”

The property is in a perfect location. It is clean, comfortable and spacious. However the lock box instructions are unclear especially as the one containing the key is obscured by foliage. There is a second key box beside the hot tub which we tried in vain to open resulting in a call to the office and a maintenance man being called out. This delayed our entrance by an hour to six o’clock ☹️ The freezer needs defrosting. The bottom shelf is full of stuck together ice cubes and the top shelf door is broken and doesn’t fit because of frost build up.

- Sheila, July 2024
Glenda June 2024

“The accommodation was of a high standard , but the place was dirty , freezer was all frozen up couldn’t use it as drawers were frozen closed with lots of old ice cube , ice packs and dirty.”

A bird had been in the house and feather and bird muck in dining area/lounge Window ledge on bio folding doors all bird muck Cobwebs everywhere and I mean everywhere Dishwasher smelly Drains in main bathroom smelly we had to flush the taps as no one had been in property for legionella precaution. Outside area was unusable all green No communication

- Glenda, June 2024
Muriel March 2024

“We found the house very good having been made anxious on reading a poor review just prior to our stay.”

There was a very good response to my query about this review. The only thing lacking was a bread knife! A comment might be that there might be a table tennis table/snooker table in the sun room for when it rains.

- Muriel, March 2024
Carol March 2024

“On arrival the property clearly hadn't been cleaned properly or checked prior to our arrival as there were decorations from a previous occupant left behind.”

The hot water didn't work and wasn't sorted until late on the second day which meant we all had to have ice cold showers. Customer service has been terrible as after reporting our complaint we never heard back from Sykes, we had to keep chasing. We weren't offered any apology or feedback to our complaint. We were only there 3 nights and paid £250 for the hot tub as could only have if we paid for the week. No one came to clean or maintain while we were there. I would have expected someone to come and maintain it for the price we paid!

- Carol, March 2024
Gordon December 2023

“Generally very clean, well presented, spacious and comfortable.”

Well situated for the beach and village. 3 things to note:- Listing states there is a log fire with initial fuel provided. There is no log-burning fire it is a gas stove. We brought logs and had to take them back home. The microwave in the kitchen was working but not revolving; this might just have been down to user error but should be looked at to see if it is a fault. There should be some smaller saucepans for the hob, only one huge doublehandled one and one other one supplied.

- Gordon, December 2023
Jo November 2023

“Lovely house, kitchen area is limited for cooking for a lot of people but looking at the photos we sort of expected that.”

One of the drawers needs fixing. The en-suite downstairs had a strong drain smell when the upstairs were using their bathrooms. We were a group of photographers wearing waterproofs and boots, there was limited space to hang coats and somewhere to sit in the hall to put on boots would have been useful. Otherwise a good holiday property....thanks

- Jo, November 2023
Mary October 2023

“The house is lovely and we had a great time.”

Thank you! As the house is only used for holidays it is lacking a few details that could help make it feel more homely or be more practical: A bath shelf or table next to the lovely bath to put bath products, drink etc Kitchen essentials e.g salt, pepper, oil Bedside table and lamp for every bedside Some simple user instructions for the heating Some rugs to soften the hard floor, particularly during winter Door bell - as the living area is on a different floor to the front door we could not hear knocking on the door when our food was being delivered

- Mary, October 2023
Rodney July 2023

“We had a wonderful time staying at riverview, very impressed”

- Rodney, July 2023
Vicki May 2023

“. It was disappointing to arrive at 5pm (which is a very late check-in time) to find the house hadn't been cleaned. We then tried calling the numbers on our booking form - one of which was out of order and the other was to a lady who no longer serviced the house”

. We had to search for another number to contact somebody and then arrange for a cleaner to come urgently. This meant we could not unpack or go shopping, as had been planned. We were told to go out for a meal and charge this to Northumberland Coast and Country Cottages, which was helpful. However, we then had to use the Sunday morning to go shopping and felt we had lost a night and morning of our holiday time. The cleaners did a good job of making the beds and bathrooms clean and tidy, but the general cleanliness of the house was below standard. There was dust under beds, on the stairs, old socks and cloths behind bedside cabinets and furniture. The dishwasher needed a deep clean as the dishes smelled terrible so we had to handwash all of the dishes (which for 10 people was a lot of work). There were baby cots/highchairs/potties all over the house, with nowhere to store them out of the way. The wardrobes in the master bedroom were filled with boxes and bags so there was very little room to hang clothes, and most of the wardrobes in the bedrooms didn't have hangers so clothes had to folded and put wherever there was space. The outside area was full of cobwebs and the artificial grass had debris all over it - which considering this is the first impression of the house was really disappointing. We ended up sweeping and cleaning and hoovering so that the house was clean for our guests who we had invited to share the time with us. I am still waiting for the reimbursement of our meal and the housekeeping bond, so will need to take time today to contact the company again, as I would have thought this would have been dealt with by now. Overall, I have paid nearly £3,500 for a week that did not meet my expectations at all. A very disappointed customer.

- Vicki, May 2023

We were informed that cleaning that day was running behind due to staff shortage. We apologise for this. We have consequently discussed the issues raised and have been assured this will not be case going forward. Our agents also advised that a £150 refund was made to compensate for the cleaning issues and the inconvenience experienced. Property Owner
Apr 2022

“We we're very surprised at how high a spec it was.”

The owners have thought of just about everything that is required for your stay, the house is a real gem, I would highly recommend this house Alnmouth its self is a lovely seaside village,on a beautiful coast

- , Apr 2022
Apr 2022

“My wife and myself along with our family , which was 6 adults and three children plus a dog , stayed at the property from the 9th April until the 16th April.”

We were pleasantly surprised at how high a spec your home is , we all loved staying there. I would like to thank you for letting us have the privilege of being your first clients , I myself know the area very well as I am from the area . As for your home I would not hesitate in recommending it to my friends .

- , Apr 2022

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Summary

Over three storeys
Five bedrooms: 1 x ground-floor super-king-size with TV and en-suite with freestanding bath, walk-in shower, basin and WC, 1 x king-size with TV and en-suite with walk-in shower, basin and WC, 1 x double, 2 x second-floor twins
Bathroom with bath, shower over, basin and WC
Second-floor bathroom with bath, shower over, basin and WC
First-floor open-plan living space with kitchen, dining area and sitting area
Utility
Cloakroom with basin and WC
Sunroom
Gas central heating
Electric oven and grill, induction hob, 2 x microwaves, fridge/freezer, washing machine, dishwasher
4 x TVs, Smart TV, Bose sound system, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Highchair available
Off-road parking for 2 cars
Enclosed gardens, artificial grass area, patio area, patio furniture, hot tub
One well-behaved dog welcome
Sorry, no smoking
Shop 0.7 miles, pub 0.7 miles, beach 0.6 miles
Note: Hot tub available at an additional charge of £300 per week, per holiday
Note: A Good Housekeeping Bond of £150 applies

The property

Riverview is a beautiful property situated in the quiet outskirts of Alnmouth.

Recently refurbished and finished to the highest standard with top quality fixtures and fittings throughout, Riverview offers stunning spacious accommodation on the first floor, with a feature Juliet balcony which floods the room with light and warmth whilst displaying gorgeous views of the Alnmouth estuary to the East.

This is a wonderful property for those looking for something extra special especially for a large family gathering for that special occasion - there&

39;s space for everyone!

Situated only a short walk from the heart of the village of Alnmouth, this is the perfect base whether you are looking to spend your days on the breath-taking beaches of Northumberland or simply enjoying some quality time with the family. ACCOMMODATION GROUND FLOOR Entrance Hall leading to large lobby with stairs to the first floor. Bedroom 1 with super-king-size bed, TV, large dressing room and a spacious en suite bathroom with free standing bath, separate large walk-in shower, WC and wash hand basin. Utility room with washing machine leading to the sunroom. Sun room with integrated Bose sound system, TV, microwave, sink and seating area and sliding doors out onto the enclosed artificial grassed area. Separate WC and basin. FIRST FLOOR Large open plan living area with Smart TV and gas burning stove.

Kitchen / dining area with fridge freezer, integrated electric oven and grill, induction hob, dishwasher and dining table with 10 chairs.

Large sliding doors onto Juliet balcony.

Integrated wireless sound system. Bedroom 2 with king-size bed, TV, wardrobe and en suite with waterfall shower cubicle, WC and wash hand basin. Bedroom 3 with double bed, TV, wardrobe and drawers. Family bathroom with bath and shower overhead, WC and wash hand basin. SECOND FLOOR (reduced height) Bedroom 4 with two single beds, hanging space and drawers. Bedroom 5 with two single beds, wardrobe and drawers. Bathroom with bath and handheld shower attachment, WC and wash hand basin. OTHER FACILITIES Private parking for 2 cars.

Enclosed garden with artificial grassed area, patio areas with outside seating and large hot tub (additional £300 per holiday, per week).

Gas central heating.

All power, linen & towels included in rent.

1 well behaved dog welcome.

£150 security deposit required.

Note: This property has a Good Housekeeping bond of £150.

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About the location

ALNMOUTH

Alnwick 4 miles.

Situated just 4 miles east of Alnwick, Alnmouth is a charming resort popular with golfers and those seeking a peaceful holiday. The village lies on a narrow spit of land between the River Aln and the North Sea and was originally the port for Alnwick. Nowadays the area has returned to its unspoilt origins and offers a good variety of shops, pubs and restaurants as well as an excellent “links” golf course and some great rivers for fishing, as well as boasting miles and miles of splendid beaches and sand dunes to explore which afford stunning views of the North Sea. A short drive will bring you to Alnwick with its famous historic castle, The Alnwick Garden housing the Poison Garden which runs guided tours through dangerous botanicals and a variety of pubs and restaurants. Alnmouth is well situated for exploring Northumberland.

Note: Starter fuel for the woodburning stove is provided with additional fuel available locally.
Note: Hot tub available at an additional charge.
Note: A Good Housekeeping Bond of £150 applies

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Alnmouth, Northumberland (Ref. 1122035)

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Features

Reviews & Ratings

“Having seen quite a few negative reviews I was really worried: this was a family get together for my son's wedding so really wanted it to be right.”

“We enjoyed our week at Riverview.”

“Overall we thoroughly enjoyed our break.”

“The accommodation was of a high standard , but the place was dirty , freezer was all frozen up couldn’t use it as drawers were frozen closed with lots of old ice cube , ice packs and dirty.”

“We found the house very good having been made anxious on reading a poor review just prior to our stay.”

“On arrival the property clearly hadn't been cleaned properly or checked prior to our arrival as there were decorations from a previous occupant left behind.”

“Generally very clean, well presented, spacious and comfortable.”

“Lovely house, kitchen area is limited for cooking for a lot of people but looking at the photos we sort of expected that.”

“The house is lovely and we had a great time.”

“We had a wonderful time staying at riverview, very impressed”

“. It was disappointing to arrive at 5pm (which is a very late check-in time) to find the house hadn't been cleaned. We then tried calling the numbers on our booking form - one of which was out of order and the other was to a lady who no longer serviced the house”

“We we're very surprised at how high a spec it was.”

“My wife and myself along with our family , which was 6 adults and three children plus a dog , stayed at the property from the 9th April until the 16th April.”

Summary

The property

View on map

About the location

ALNMOUTH