“The property was awful, dark and dirty with worn out furniture, the fridge was filthy and freezer unit as well.”
The photos on your website must have been taken a long time ago I would say, and I would be interested in the date when your last inspection took place. There was no wifi despite your site saying there was. The rear garden is indescribable really and is unusable, I doubt a gardener has worked on it recently. I left after an hour of arriving at the cottage, needless to say my holiday was ruined, and I had to arrange alternative accommodation at great expense. Sykes are misrepresenting the quality ...
The photos on your website must have been taken a long time ago I would say, and I would be interested in the date when your last inspection took place. There was no wifi despite your site saying there was. The rear garden is indescribable really and is unusable, I doubt a gardener has worked on it recently. I left after an hour of arriving at the cottage, needless to say my holiday was ruined, and I had to arrange alternative accommodation at great expense. Sykes are misrepresenting the quality of the property and having paid over £500 for the week I am definitely unhappy. Therefore I would expect your company to fully refund my money and also remove this property from the listings.