“This is the first time we have stayed in this cottage, it will also be the last.”
The cottage itself is very clean and well maintained, however, the facilities are not what we would look for. The WiFi is not the best, at times non existent although that could well be a local reception problem, however, the shower is definitely not up to standard. It is an electric shower and I know these can be problematic but I would expect to be made aware of this on booking the cottage, and on reading past comments I see this is an historic problem. If I am paying £400+ for a week's stay I expect better than this, my wife perfected a step in step out routine to avoid the red hot ice cold stream, I'm afraid I won't be doing that. We have stayed in a sister cottage to this one, Swale cottage not a stone's throw away from this one and that is where we will go in future.
In response to the above,which was never reported until this comment. We pride ourselves on customer relations with our clients.
We have contact numbers in house book,which we are readly available on,to sort any problems
Out .
WiFi is supplied by b t which was put in cottage
Last year,and seems to be functioning well.
We would have gladly have come and showed you how to use use the electric shower ,which has seem to have coursed you a problem, which
We apologise for.
Kindest regards.
.
Property Owner
