“The cottage is lovely and we were impressed by the generous, thoughtful welcome pack and the Christmas decorations which made the cottage memorably warm and welcoming.”
We wanted to open our bedroom window for ventilation to deal with condensation in the damp weather but the bedroom window was stuck fast. There is black mould growing on the bedroom and bathroom window frames and the frames need to be cleaned thoroughly.
We enjoyed our stay very much and would choose Charter's Cottage again if we return to Berwick.
Thank you for your comments, we're glad you enjoyed your stay and the Christmas decorations. Unfortunately because the house is a listed Georgian property we are restricted to using single glazed sash windows and condensation is an issue. We've stepped up cleaning checks on the frames and opening as a result of your feedback.
Property Owner