“I did feed this back to your customer service already.”
The dishwasher is awful. The rotating arm can’t turn if dinner plates are on the bottom. The dishes are left with a film all over them. I cleaned the filter and it made no difference.
We had no hot water Friday evening, most of Saturday and Sunday evening. I appreciate you sent someone out but there is clearly an issue with the timing of when it comes on. This was a challenge with a not properly functioning dishwasher.
If you have autumn winter guests it would be nice to have a basket of ...
The dishwasher is awful. The rotating arm can’t turn if dinner plates are on the bottom. The dishes are left with a film all over them. I cleaned the filter and it made no difference.
We had no hot water Friday evening, most of Saturday and Sunday evening. I appreciate you sent someone out but there is clearly an issue with the timing of when it comes on. This was a challenge with a not properly functioning dishwasher.
If you have autumn winter guests it would be nice to have a basket of logs for the wood burning stove or directions to where you could buy them locally.
There is no grill pan for the oven .
Thank you for your feedback and we are sorry that your holiday didn’t
your expectations. We have investigated as we want to make sure guests have the best experience.
We supply a large amount of crockery including charger plates for setting the table
As in any dishwasher the arm will not rotate if the plates that are put in the bottom drawer are bigger than the gap. The charger plates are too large for the dishwasher and must be washed by hand. All other sizes will fit and not cause any problem. Apologies if you didn’t realise
The timer on the hot water should be set to come on in the evening and morning and there is an immersion if you need emergency hot water as well as an electric shower to ensure that there is an instant option. There are instructions in the cottage guide should you have problems or emergency numbers. I am sorry that this finished your experience. In terms of the grill pan thank you for letting us know as there was one and we have asked the agents to replace asap. We hope you had a safe trip home and at least enjoyed some of your time away.
Property Owner