“Unfortunately the property fell short of the high Sykes standards in many ways.”
It was clean but lacked a lot of basic necessities which we feedback to Sykes when we received an email on arrival but nothing was done about it.
Short falls as below:
No hairdryer
No cereal bowls
No desert spoons
No handwash in bathroom or kitchen
No trays
No jug for water
No pan scouer to clean pans
No dishwasher tablets
No washing machine
No Canisters for tea/ coffee/sugar
Not enough towels
Not enough pillows
The oven dials were all worn out, so you didn’t know which ring was hot & ...
It was clean but lacked a lot of basic necessities which we feedback to Sykes when we received an email on arrival but nothing was done about it.
Short falls as below:
No hairdryer
No cereal bowls
No desert spoons
No handwash in bathroom or kitchen
No trays
No jug for water
No pan scouer to clean pans
No dishwasher tablets
No washing machine
No Canisters for tea/ coffee/sugar
Not enough towels
Not enough pillows
The oven dials were all worn out, so you didn’t know which ring was hot & the same with the temperature dial for the oven
No provisions at all for dogs although says it’s do friendly
When sat out in the back yard, the gate doesn’t keep shut as the bolt on the out side, so not secure for dogs
There was a serious strong smell/ odour in the bathroom / main bedroom - fusty / old smell. It lacked of homely comforts & a female touch.
This was extremely disappointing & not the usual standard given by Sykes Holidays, we expect a full explanation & refund by return of email.
Thank you for your feedback, we are sorry to hear about the raised issues and wish you would have contacted us during your stay so we could have attempted to address these faults, in regards to the dishwasher tablets all our properties are self catering and these would have had to be purchased by yourself, the property also does not list to have a washing machine.
We will take on the comments to look to improve the property for future guest's and once again apologies for any caused inconveniences during your stay.
Property Owner
