“Let’s start with the positives.”
The house is in a great location and had a lot of space for us all. The beds were really comfy and a great shower. We didn’t have any issues with dropping off our bags and parking at the back. The permit was great and we used it at other local car parks too.
Seahouses is lovely, great pubs for food & drinks, lots of local shops and a coop across the road.
Unfortunately the cleanliness of the house really let it down. On arrival the main room absolutely stank of wet dogs. We had to take out ...
The house is in a great location and had a lot of space for us all. The beds were really comfy and a great shower. We didn’t have any issues with dropping off our bags and parking at the back. The permit was great and we used it at other local car parks too.
Seahouses is lovely, great pubs for food & drinks, lots of local shops and a coop across the road.
Unfortunately the cleanliness of the house really let it down. On arrival the main room absolutely stank of wet dogs. We had to take out the rugs and put them in the outhouse and purchase candles but the smell never really went. It was manageable in the evenings when we had cooked, had a fire on etc but terrible again in the morning.
There was also food under the throws and scatter cushions on the setees that we had to hoover up.
This really makes a difference as you expect a certain level of cleanliness.
The furniture was really tired and the selection of glasses, cutlery odd, broken and crockery chipped. We didn’t have enough glasses for 4 of us so the kids had to use wine glasses!
One of the dining chairs was broken, luckily we found this before sitting on it.
There’s was a log fire but no wood. A couple of logs to start off the first night would be been a nice touch.
We reported all the above to the letting agents who were lovely and offered a deep clean but we declined as we had cleaned it ourselves. This should be standard before guests arrive.
We had a great holiday and absolutely loved Northumberland but couldn’t recommend this property unless it’s had a full deep clean and some TLC.
Thank you for your feedback it really helps, I'm so sorry to hear about your issues with the poor cleaning, it is unacceptable and I to have raised this with the letting company. I'm really not happy about it, it's a shame you didn't go straight to the office before you cleaned so they could see it for themselves,again sorry about that i believe someone from the office came up to tightened the lose chair leg and the glasses had been replaced all your other points have been noted.I'm pleased it didn't spoil holiday in Seahouses thanks again Eric
Property Owner
