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Keildon

Seahouses, Northumberland (Ref. 1122063)

4.5

Northumbria Coast and Country Cottages rating

  • 6 Guests

  • 3 Bedrooms

  • 2 Bathrooms

  • Pets No

  • Show on map

Features

  • Garden / Patio
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Seaside
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities and Maintenance

* Based on a combined average customer score

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16 Customer Review(s)

  • Anna

    “We booked with Northumbria Cottages multiple times over the past few years, but do not feel this property met the usual standards we have previously experienced, especially due to the premium price tag for this property.”

    On arrival there was no cot in the property, even though this had been requested and confirmed on the booking, luckily this was quickly resolved by the local team and a cot was delivered, but was not a great start. We contacted you on Sunday about a few issues. When we got no response, we sent a facebook message on Tuesday, this resulted in a phone call on Wednesday saying they would send someone round to have a look at the issues raised and we left the key on the box so they could access the ...

    On arrival there was no cot in the property, even though this had been requested and confirmed on the booking, luckily this was quickly resolved by the local team and a cot was delivered, but was not a great start. We contacted you on Sunday about a few issues. When we got no response, we sent a facebook message on Tuesday, this resulted in a phone call on Wednesday saying they would send someone round to have a look at the issues raised and we left the key on the box so they could access the property, we also re-sent the email. There was then no further contact so we sent another facebook message on Thursday, then got a phone call while we had no signal and left an answer machine message saying they were outside, but did not attempt to enter the property using the key in the keybox despite you agreeing to do this during our phone conversation. On Friday we sent further facebook message, the only response was to contact the local team on the email address we had previously said we were using but had no response. During the stay we noticed the following issue which were raised: Cleanliness - the property was in need of deep clean - here are some examples: Toothbrush holders were dirty Towel rails thick with dust Sand/crumbs in the corners of hard floor rooms Cobwebs and flies in the window frames Kitchen cupboards had crumbs in Cooker hood dusty Kitchen bin was dirty and had waste from previous guest Electric blind on the top floor was stuck in the down position and could not be opened (not great for a seaview property) Foul drain smell coming from the utility room that filled the hallway and stairs En suite shower in the downstairs bedroom was slow draining Lack of hot water - the property can sleep 6, but we were having cold showers after 3 people had showered. After 3 weeks of trying to contact Northumbria coast and country cottages, still unresolved, we are disappointed. Keildon is a beautiful property in a perfect setting but needs a lot of these things resolving to make it worth the premium price tag.

    - Anna, August 2024

    Dear Anna. We are very sorry to hear you were so disappointed with your experience at Keildon. We take your feedback extremely seriously. Holidays are so precious and we recognise that small matters can spoil a person’s time away. We are also very aware that future guests rely on feedback to assess whether they wish to stay in a particular property. We met with Northumbria Coast & Country last weekend as we were so concerned about the situation and wanted to satisfy ourselves that your complaints were being properly dealt with. We were reassured by them that all the issues raised in your feedback had been resolved to your satisfaction such that you would in fact stay again. We were really pleased to hear this but apologise once again that you were not 100% happy during your stay in our property. Property Owner

Summary

  • Set over three storeys
  • Three bedrooms: 1 x second-floor king-size with en-suite with bath, shower over, basin, heated towel rail and WC, 1 x ground-floor king-size zip-link (can be set up as a twin on request) with en-suite with walk-in shower, basin and WC, 1 x ground-floor double
  • First-floor open-plan living area with kitchen, dining area and sitting area
  • Utility with WC
  • Electric heating
  • Electric oven, electric hob, microwave, fridge/freezer, washing machine, dishwasher
  • Smart TV, WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Highchair and travel cot available on request
  • Shared parking in yard, parking permit for main car park
  • Communal garden
  • Sorry, no pets and no smoking
  • Shop 0.1 miles, pub 0.4 miles
  • Note: Garage for storage of bikes, surfboards, golf clubs
  • Note: Although this property will not accept dogs, please be aware that there are occasions when the owner brings their dog to the property - if you have allergies please contact the office

The property

New Addition: September 2022. Situated in the heart of Seahouses within the popular harbourside development of The Viking, Keildon offers amazing view out of every window in the property. Recently refurnished to an incredibly high standard, the property is set over three floors, with an enclosed outdoor area on the ground floor, a further 2 balconies of the living area and master bedroom with views overlooking the Farne Islands, Bamburgh castle and Holy Island in the distance. Keildon offers the perfect base for those who want to explore the Northumberland coast, or for those who simply want to watch the world go by with flawless views. ACCOMMODATION Communal entrance door and lobby to the front door. GROUND FLOOR Entrance hall with seating & boots area. Bedroom 2 with king size zip link bed (can be set up as a twin on request), French doors onto enclosed outside area, en suite with shower cubicle, basin, heated towel rail and WC. Bedroom 3 with double bed and hanging space. FIRST FLOOR. Open plan lounge/diner with large corner sofa, Smart TV, dining table and 6 chairs, French doors to balcony with outdoor seating for 2 people. Kitchen with electric single oven, hob, dishwasher, fridge freezer and microwave. utility room with washing machine, drier and WC. SECOND FLOOR Bedroom 1 with king size bed, mirrored wardrobe, French doors to balcony with sea views and seating for 2. En suite bathroom with bath and shower over, WC, wash hand basin and heated towel rail. OTHER FACILITIES Shared parking in yard, additional parking permit for main car park. Garage for storage of bikes, surfboards, golf clubs. Electric heating. All power, linen and towels included in rent. Regret no dogs. Keildon also has access to a communal garden with views to the Farne Islands. Although this property will not accept dogs, please be aware that there are occasions when the owner brings their dog to the property - if you have allergies please contact the office.

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About the location

SEAHOUSES

Beadnell 1.8 miles; Bamburgh 3.5 miles; Alnwick 14.8 miles.

A bustling, pretty fishing village with an attractive harbour, situated on the beautiful Northumbrian coast in an Area of Outstanding Natural Beauty. Seahouses offers a variety of shops and a good selection of inns, pubs and eating places. Nearby are miles and miles of splendid sandy beaches and the opportunity to visit the bird sanctuary or seal colony on the famous Farne Islands with boat trips running daily from Seahouses, is not to be missed. There are numerous castles and great houses to explore, such as the magnificent castles at Bamburgh, Cragside, and Alnwick (home of the Duke of Northumberland), to mention just a few. Golf, fishing and riding are also available locally.

Note: Although this property will not accept dogs, please be aware that there are occasions when the owner brings their dog to the property - if you have allergies please contact the office. Note: The bed in bedroom 2 is a king-size zip-link as standard, if you require this to be twin beds, please contact us

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas