“This was our second visit to Whistlewood.”
The cottage is ideally situated in the heart of Bamburgh and is perfect for our family.
Unfortunately, we were a little disappointed with our stay this time as there were a couple of issues which, in our opinion, were unacceptable given the amount we paid.
Firstly, the shower leaks pretty badly and leaves a large puddle in the kitchen. Water damage is visible in the kitchen so I don’t think this is a new issue and I would recommend the owners address it urgently.
Secondly, we were ...
The cottage is ideally situated in the heart of Bamburgh and is perfect for our family.
Unfortunately, we were a little disappointed with our stay this time as there were a couple of issues which, in our opinion, were unacceptable given the amount we paid.
Firstly, the shower leaks pretty badly and leaves a large puddle in the kitchen. Water damage is visible in the kitchen so I don’t think this is a new issue and I would recommend the owners address it urgently.
Secondly, we were given no information about when the rubbish would be collected during the holidays (our stay was over New Year). We assumed the owners would take care of it at the end of our stay, however, when we took our waste out towards the end of our holiday, we were shocked to find the dustbins overflowing with rubbish from previous guests and bags piled up beside them. We had no option but to just add to the piles of waste. It was pretty unhygienic and I hope the owners sort it before anymore guests arrive.